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Changes to gift card expiry dates and fees

Posted by NSW Finance, Services & Innovation on 9 April 2018

The NSW Government has introduced a mandatory minimum expiry period of 3 years for gift-cards and gift vouchers sold to a consumer in NSW, as well as a ban on post-purchase administration fees, starting 31 March 2018. Thew new requirements have been made my amendment to the Fair Trading Act 1987. 

The changes aim to strike a fairer economic balance for consumers and businesses in the gift card market. The reforms give consumers access to the full value of their gift card over a reasonable period, while maintaining a workable business model for traders. 

To read how the new changes will be implemented click here.

Author: NSW Finance, Services & Innovation
Tags: Consumer Information

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