Make sure your advertising complies
Posted by Fair Trading NSW
on 2 October 2018
The Home Building Act 1989 and Australian Consumer Law applies to all advertising for residential building and specialist work.
Your licence number and either the licensee name or business name must be included on all advertising.
Only the person or corporation who holds a contractor licence can advertise for work (e.g. a Landscaper cannot put their individual licence number on an advertisement for their company).
If the work is valued at more than $5000, or is categorised as specialist work, the person advertising must hold a valid contractor licence.
You cannot make false or misleading statements in your advertising and must not state a part of the cost unless the total price is also clearly stated. Advertisements should not have false implications or hidden meanings and give an accurate overall impression of the work and price.
A builder or tradesperson should not seek to persuade clients using any statement, representation or promise that is false, misleading or deceptive; or by the concealment of a material fact.
Author: Fair Trading NSW